AccessLaw (“the System,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By accessing or using AccessLaw, you agree to the terms outlined in this Policy.
1. Information We Collect
- Personal Information – name, email address, phone number, and account details.
- Legal Case Data – case statements, descriptions, and uploaded documents.
- Chat History – encrypted communication between clients and lawyers, viewable only by the parties involved.
- Lawyer Credentials – identification documents and professional licenses for verification.
2. How We Use Your Information
We use the collected data to provide AI-powered legal guidance, facilitate communication between clients and lawyers, generate case documents, securely store case files and encrypted chats, verify lawyers, and improve system functionality.
For chatbot functionality, certain text inputs may be processed by our third-party
AI provider using the GPT-5o-mini Large Language Model (LLM).
This is required to generate AI responses. We do not send personal identifiers
unless voluntarily provided by the user during chat.
Your chatbot messages are processed securely by our third-party AI provider using the
GPT-5o-mini Large Language Model (LLM). OpenAI does not use
API data to train their models. Your inputs may be temporarily retained for a short
period (e.g., up to 30 days) by Open AI for security and abuse monitoring, after which they are
automatically deleted. They are never used to identify you and are not shared with
third parties.
All long-term storage of your chatbot chat history and case information occurs only inside our
secured Laravel + Flask system. OpenAI does not retain your data beyond the short
security window, ensuring your information stays private and used solely for providing
your requested legal document or AI response.
3. Data Sharing and Disclosure
We only share your data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). Your information may be disclosed only with your consent, with assigned lawyers (for case handling), with system administrators (excluding encrypted chat history), or when required by law, court order, or lawful government authority.
AI chatbot queries may be transmitted to our AI provider (GPT-5o-mini) solely for
the purpose of generating automated responses. These queries are processed under
strict confidentiality and are not used to identify users.
4. Data Security
All sensitive files and chat history are stored in encrypted form. Only you and your assigned lawyer can view chats. Admins cannot access encrypted chats. We apply encryption and role-based access controls to safeguard your data.
5. Data Retention
Case records and documents are stored only as long as necessary. You may request deletion of your account and related data, subject to legal requirements.
6. Your Rights
Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, or request deletion of your personal data, as well as withdraw consent for certain uses.
7. Cookies and Tracking
AccessLaw uses cookies and tokens (e.g., Laravel Sanctum) for secure session management only.
8. Updates
We may update this Privacy Policy from time to time. Continued use of AccessLaw means you accept the updated Policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
📧 [[email protected]]
AccessLaw